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iLive by SHOPNOW: Bringing AI into Digital Commerce Operations in Vietnam

Businesses need fresh content, regular livestreams and timely customer responses. As sales activity expands, those demands can place additional pressure on marketing and operations teams.

iLive by SHOPNOW describes its Next-Gen AI Live Commerce ecosystem as a way to address these needs. Its stated offering includes AI Video, AI Livestream, AI Digital Human, AI CEO and Studio AI, with support spanning content strategy and conversion optimization. S01

Connecting technology with implementation needs

In its collaboration with Topview, iLive describes bringing AI Video and AI Livestream technology into content production workflows in Vietnam. Its implementation process includes needs analysis, documented operating procedures, team training and ongoing adjustments informed by operational data. These are iLive’s descriptions of its services, rather than findings from an independently commissioned engagement. S07

iLive also identifies itself as a BytePlus partner for implementing and operating AI Live Commerce on TikTok in Vietnam. Its published account describes support for scripts, AI character setup, livestream operations and performance monitoring. The partnership and service scope are reported here as stated by iLive. S08

For a business considering AI, this approach provides a useful framework for an initial discussion: which workflow needs support, what should the team prepare, and which measures will determine whether the implementation fits its needs?

Developing alongside the digital commerce ecosystem

Technology is one part of a broader operating environment. iLive’s account of NEXT-GEN AI LIVE COMMERCE 2026 names SmartPay, MB Bank, Kalodata, Keystone (+AI) and Haravan as Gold sponsors. The article describes connections among technology, finance, data, commerce platforms and operations providers. Event sponsorship does not establish a sponsorship relationship with Global Tech Review or independently validate a service outcome. S06

A practical starting point is a specific workflow with an agreed scope and measurable acceptance criteria. Businesses can then assess the implementation before committing to a broader rollout.

Contact iLive to discuss AI content and commerce requirements for your business.

Sources

  • S01 — iLive publication; accessed October 28, 2026.
  • S07 — iLive publication; accessed October 28, 2026.
  • S08 — iLive publication; accessed October 28, 2026.
  • S06 — iLive publication; accessed October 28, 2026.

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